Customer service is one of the best marketing tools around. James, Nic and Sarah are joined by an expert in the area: the founder of Dime Customer Service, Chris Smoje.


Links you might need

  • You can find Chris here and Dime Customer Service here.


On My Desk


Brand Newsroom is the marketing podcast for anyone who has a say in how companies are communicating — covering marketing, content marketing, public relations, media, branding and advertising.


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Brand Newsroom: The little marketing podcast that’s big on personality!

As recommended by:

Peter Gearin’s Brand Tales

Content Marketing Institute

Electric Agency




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