Customer service is one of the best marketing tools around. James, Nic and Sarah are joined by an expert in the area: the founder of Dime Customer Service, Chris Smoje.
Links you might need
On My Desk
- Nic recommended Jo Saunders’ book Get Good or Get Off.
- Sarah’s recommendation was a blog post by Lush Digital’s copy editor, Wendy Wood, called 10 frequently ignored grammar rules you need to know.
- Chris’s recommendation was Flipboard.
- James’s recommendation was a post on LinkedIn by Jeff Stibel called 5 ways to give your brain a break right now.
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