Two-thirds of us have jumped on social media to complain about bad customer service.

Today BNR asks expert Chris Smoje, just how do you give good customer service on social media?

 

On My Desk

 

Links you might need

  • If you want to enter the competition to win a copy of Contently’s book The Storytelling Edge, pop along to this page to register.

 

Brand Newsroom is a marketing podcast for anyone who has a say in how companies are communicating — covering marketing, content marketing, public relations, media, branding and advertising.

 

 

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